Privacy policy.

Timbre Technologies Private Limited (trading as Two Words) is the data controller for any personal data collected through this Site. We are registered in India under CIN U72900MH2019PTC329166, with offices in Mumbai and (through our UK affiliate Two Words Digital UK) Manchester.

We collect the minimum personal data needed to operate the Site and respond to enquiries.

• Information you give us when you submit the contact form, send us an email, or otherwise reach out: name, email address, and the content of your message
• Information collected automatically when you visit the Site: IP address, browser type, device, pages visited, referring URL, and approximate location — collected via standard server logs and our analytics provider
• Cookies and similar technologies, described in our cookie notice

We use personal data only to:

• respond to your enquiry
• operate, secure, and improve the Site
• understand how the Site is used, in aggregate
• comply with our legal and tax obligations

We do not sell personal data and do not use it for advertising.

We keep enquiry data for as long as we have an active conversation with you, plus a reasonable period afterwards for our records — typically two years. Server log data is retained for thirty days. Analytics data is retained per our analytics provider’s policy and anonymised wherever possible.

We share personal data only with carefully chosen service providers who help us run the Site — hosting, analytics, email, form processing. They process data on our instruction under written agreements.

We may disclose personal data if required by law, or to protect the rights, property, or safety of Two Words, our clients, or others.

Depending on where you live, you have the right to:

• access the personal data we hold about you
• ask us to correct it if it is inaccurate
• ask us to delete it, where there is no overriding legal reason to keep it
• object to or restrict our processing of it
• receive a portable copy of it

To make a request, write to privacy@twowords.io. We will respond within thirty days.

We operate from India and the United Kingdom. Personal data you submit may be transferred between those jurisdictions, and to our service providers, which may be located elsewhere. Where we transfer data internationally we do so under safeguards required by applicable data protection law.

We use reasonable technical and organisational measures to protect personal data, including encryption in transit, access controls, and regular review of our systems. No online transmission can be guaranteed completely secure.

The Site uses a small number of cookies. Most are strictly necessary for the Site to work. A few support analytics. The full list, with purpose and duration, is on our cookie notice page.

We may update this policy as our practice evolves or the law changes. The effective date at the top of this page is updated whenever we do.

For any privacy-related question or to exercise your rights, write to privacy@twowords.io or by post to:

Timbre Technologies Private Limited
Jogeshwari West, Mumbai 400102
Maharashtra, India